SUPPORT
SpringboardUX ASSIST Program
If you are already generating your own content and are looking for support for you team to help them resolve issues or to offer advice and guidance then SpringboardUX can help. The SpringboardUX ASSIST program allows customers the peace of mind of having the very best EnterpriseOne UDO expertise on hand to assist your team with no long term obligations. You simply purchase a number of hours of support upfront. AS you request support these hours are consumed. These hours can also be used for consultancy assistance such as designing or building UDO content like composite pages or orchestrations.
To learn more CONTACT US or complete the form below including your current versions or E1 and Tools.
How It Works
SpringboardUX ASSIST offers assistance to EnterpriseOne customers globally, who have already embarked on their UDO and Orchestration journey. We can offer a helping hand to get your work over the line and into Production. The ASSIST program offers access to SpringboardUX expertise that can help your team to overcome the issues that you encounter on this unique journey. This could be anything from roles and security setup, data validation, setting up graphical reports to building Orchestrations. You purchase a number of hours upfront and these hours can be used for any of the services we offer.
Log A Support Ticket
If you are a SpringboardUX Support customer, registered in our ASSIST Program, you may log a ticket using the form below. Please complete all the items.
You may also use this form to request further information about this enrolling in this program. It involves purchasing a number of hours of support upfront. The more you purchase the lower the rate.
Finally, here is a link to the ORACLE HELP CENTER
Understanding User Defined Objects (UDOs)
This link takes you to the Oracle web site for an introduction to UDO Types, UDO Design Panel, and the UDO Life Cycle and Statuses
ORACLE
CLICK TO READ FULL ARTICLE
Using and Approving UDOs
There are a lot to UDOs. Learn about common tasks, grid formats, personal forms, composed pages, search, form extensibility, system administration and performing approval/rejection.
ORACLE
CLICK TO READ FULL ARTICLE
Managing Security for UDOs
Security is managed outside the general E1 security framework and is categorised into three main sections - Feature, Action and View. Learn about content security and the pre-requisites.
ORACLE
CLICK TO READ FULL ARTICLE
Managing UDOs
Oracle has provided a series of tutorials including Navigating UDO design panels, Importing and exporting UDOs, approving UDOs, Securing UDOs and working with simplified upgrade reports.
ORACLE
CLICK TO READ FULL ARTICLE
Video - JD Edwards EnterpriseOne: Accelerating Your Journey to Becoming a Digital Enterprise
Oracle JD Edwards EnterpriseOne helps you innovate and our solutions enable you to accelerate your journey to becoming a digital enterprise.
ORACLE
CLICK TO READ FULL ARTICLE
UDO Management Best Practises
Best practises as provided by the Oracle Quest Community.
ORACLE